Please read the following information carefully. This privacy notice contains information about what data we collect and store about you and why. It also tells you who we share this information with, the security mechanisms we have put in place to protect your data and how to contact us if you have a complaint.
O’Connors Legal Services Limited, The Plaza, 100 Old Hall Street, Liverpool, L3 9QJ collects, uses and is responsible for personal information about you. When we do this we are the ‘controller’ of this information for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our data protection contact is Michael Ainsworth, Director.
What do we do with your information?
When carrying out legal activities relating to individuals with business interests we collect the following personal information that you provide to us:
- Telephone Number
- Date of Birth
- National Insurance Number
- Email address.
We collect and use your personal information to enable us to supply you with legal services.
Whether information has to be provided by you, and why
The personal information outlined above must be provided by you to us to enable us to carry out your instructions. When we collect information from you, we will inform you whether you are required to provide this information to us.
Legal reasons we collect and use your personal
We rely on the following legal bases for processing your information:
- Necessary for the performance of a contract
- Necessary for compliance with a legal obligation
- Legitimate interests (to inform you about services we provide that may be of interest to you).
Who we will share your personal information with
We have relationships with a number of third parties that we may share your personal data with. For a list of these third parties please contact Michael Ainsworth at the above address. This data sharing enables us to ensure that you receive the required professional service from us.
We will share personal information with law enforcement agencies if required by applicable law.
We will not share your personal information with any other third parties without your consent.
Transfer of your information outside the European Economic Area (EEA)
It may be necessary to transfer your personal information outside the EEA or to an international organisation in order to provide some of our legal services to you. If this is necessary the identity of any third countries that your personal data may be transferred to will be made known to you.
These countries do not have same data protection laws as the United Kingdom and EEA. However, any transfer will be subject to methods as permitted under the GDPR. These safeguards are designed to protect your privacy rights and provide you with remedies in the unlikely event that your personal information is misused. You are entitled to obtain a copy of these safeguards which can be obtained from Michael Ainsworth.
How long will we store your personal data
We will retain your personal data for six years from the end of your legal transaction or for as long as is required for the purposes of satisfying any legal, accounting or reporting requirements. This will enable us to answer any client care queries you may have at a later date.
Under the GDPR, you have a number of important rights that you can exercise free of charge. In summary, these rights are:
- Transparency over how we use your personal data and fair processing of your information
- Access to your personal information and other supplementary information
- Require us to correct any mistakes or complete missing information we hold on you
- Require us to erase your personal information in certain circumstances
- Receive a copy of the personal information you have provided to us or have this information be sent to a third party, this will be provided to you or the third party in a structured, commonly used and machine readable format
- Object at any time to processing of your personal information for direct marketing
- Object in certain other situations to the continued processing of your personal information
- Restrict our processing of your personal information in certain circumstances
- Request not to be subject to automated decision making which produce legal effects that concern you or affect you in a significantly similar way.
If you want more information about your rights under the GDPR please see the Guidance from the Information Commissioners Office on Individual’s rights under the GDPR.
If you want to exercise any of these rights, please:
- Email, call our write to Michael Ainsworth at the above address
- Provide other information so that we can identify you. We may need to contact you to request further information to verify your identity
- Let us have proof of your identity and address
- State the right or rights that you wish to exercise.
We will respond to you within one month from when we receive your request. Please note if you wish to unsubscribe from any email you can do so by following the instructions set out in the email.
How to make a complaint?
We hope that you are happy with our service and that Michael Ainsworth can resolve any issues or complaints that arise. If you have any concerns, please follow our Complaints Procedure which is available on this website.
The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular, in the European Union (or European Economic Area) state where you work, normally live or where the alleged infringement of data protection laws occurred. The UK supervisory authority if the Information Commissioner’s Office who can be contacted at https://ico.org.uk/concerns/.
If you require further information about how we protect your data please contact Michael Ainsworth at the above address.
We do not intend to process your personal information for any reason other than stated within this privacy notice. If this changes we will inform you by a communication method agreed with you when we took your initial instructions.
Changes to this privacy notice
This privacy notice was last updated on 27 February 2021. We constantly review our internal privacy practices and may change this policy from time to time. When we do we will inform you by an agreed communication method.
If you have any questions about this privacy notice or the information we hold about you, or it would be helpful to have this notice provided in another format (for example, in another language, audio or braille) please contact Michael Ainsworth by calling 0151 906 1000 or emailing firstname.lastname@example.org